Not every offer works the same way
While some tasks on Lootday can be completed within just a few minutes, other games focus on long-term progression and come with specific requirements. One rule appears particularly often: Many offers are only available to new accounts or new players of the respective game.
Why is that the case? What exactly counts as a “new player”? And what should you keep in mind before starting an offer? Let’s take a closer look.
Why games are looking for new players
Many mobile game developers actively invest in acquiring new users.
Instead of relying solely on traditional advertising, developers and publishers often work with platforms like Lootday to reach new audiences.
The goal is simple: they want players to discover a new game, try it out, and ideally stay active over the long term.
That’s why most offers come with requirements designed to ensure that genuinely new players are joining the game.
Why existing accounts are usually excluded
Players who have already installed a game or have been active for some time have often completed the most important early milestones.
Many offer objectives, however, are built around exactly this initial progression.
These milestones may include:
- reaching specific account levels
- completing the tutorial
- unlocking certain features
- reaching new boards or stages
- or making early progress in the game
Existing accounts could often complete these objectives immediately without supporting the actual goal of the campaign.
That’s why many publishers exclude existing players from their offers.
What exactly counts as a “new account”?
The specific requirements vary from offer to offer.
In many cases, being a “new player” means:
- you have never installed the game before.
- you do not already have an existing game account.
- you have not previously downloaded the app through another link.
- the game has not been played on your device before.
Some offers may allow previous installations after a certain period of time, while others permanently exclude former players.
That’s why it’s always important to carefully review the offer requirements before getting started.
Why proper tracking is so important
For an offer to be completed successfully, your progress needs to be tracked correctly.
To make sure everything works properly, you should:
- always launch the offer directly through the Lootday link
- allow in-game tracking permissions
- avoid interrupting downloads
- avoid using ad blockers or VPNs if they are restricted by the offer terms
- and avoid installing the game directly through the app store first
Even small deviations can prevent your progress from being tracked correctly.
Why different users may see different offers
The games and tasks shown on your offerwall can depend on several factors, including:
- your location
- your device
- your operating system
- available campaigns
- and the requirements set by publishers
That’s why friends or users in different countries may see completely different offers on their offerwall.
What should you do if something doesn’t track correctly?
Even if you follow every step carefully, tracking issues can occasionally happen.
If a milestone is not recognized or you have questions about an offer, you can always contact the Lootday team.
You can reach us directly through the feedback bubble on the platform or by emailing support@lootday.com.
Honest feedback helps us continuously improve Lootday and make future offers even more user-friendly.
New accounts do not automatically mean more effort
At first glance, the “new players only” requirement may seem restrictive.
In practice, however, this rule helps keep offers fair and transparent for both users and publishers.
At the same time, it encourages players to discover games they might not have tried otherwise.
Whether it’s a casual game, a strategy title, or a progression-based experience, most offers are designed to naturally connect new players with new experiences.